Return Policy

1. Exchange & Return Policy

	Seller pays shipping fees	Buyer pays shipping fees	Photos Provided	Exchange or Refund available	Communication
Shipped wrong items or colors	Yes	No	Yes	Yes	Pls contact us within 7 days
Quality problems	Yes	No	Yes	Yes	Pls contact us within 7 days
Dislike or Unsuitable	No	Yes	Yes	Yes	Pls contact us within 7 days
Artificial reasons	No	No	No	No	Pls contact us within 7 days

Notes:

a. 30 Days Return for exchange ,no extra charge ,please do keep the units brand new .When we receive your package, will send back to you the new unit with free shipping again .

b. Any returns for buyers issues can't get a full refund. 

2. Processing of Exchange & Refund

 

3. Our Return Address

For all returns and exchanges, please ship all items to,

    Floor 1,Building 11,Youyiju Residential Zone,Yuanjing Road,Baiyun District,
Guangzhou City,Guangdong Province,China 510000

Tel & Whatsapp: +86 15011885725

If you have any concerns about our Return Policy, please reach out to our Client Care Representatives by phone at +86 15011885725 or by email at service@mybhair.com.

5. Customs & Import Tax

Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first. It's always buyer's responsibilities to clear customs and pay the relevant custom duties.

If custom duties are incurred, who is responsible?

It is the buyer's responsibility for any custom duty fees that may be charged upon delivery. How the import duty will be charged depends on each country's custom policies.